It takes about 2-3 business days for orders to be processed and shipped. Shipping is operated via Canada Post. We are not responsible for any loss or damage caused by shipping.
Free shipping is provided for all orders above $150
Orders below $150 will have a flat shipping rate
Canada: 15.00$ CAD
Everything depends on the shipping option you select. Priority is usually more dependable and quicker. We currently exclusively ship via Canada Post, therefore for information on their status and how they are managing packages during COVID-19, please check their FAQ page.
Club Theos Montreal Inc. is not liable for any additional shipment delays caused by postal services.
An email confirmation with your order number will be sent to you. Once your order is prepared to leave our studio, your tracking information will be emailed to you via a separate email. After your order ships, the carrier needs 1-2 business days to give tracking information. Contact theosmontreal@gmail.com if you have any further inquiries.
At this time, we only ship within Canada. Orders placed from outside Canada will not be processed. We are looking to expand our services, so please check back for updates in the future. If you have any questions, contact us via Customersupport@clubtheos.com